Welcome to Otaku Mayhem!
These terms and conditions outline the rules and regulations for using our website and purchasing our products. By accessing or using Otaku Mayhem (the “Site”), you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, you may not access or use our website.
General Information
Otaku Mayhem is an ecommerce store offering anime-inspired unisex apparel (the “Products”). All purchases made through the Site are governed by the terms outlined below. We reserve the right to change these terms at any time, and any changes will be effective immediately upon posting.
Orders & Payment
All orders placed on Otaku Mayhem are subject to availability. We reserve the right to refuse or cancel any order for any reason, including, but not limited to, pricing errors or product availability. You will be notified if we need to cancel your order, and any payment made will be promptly refunded.
Payment is required at the time of purchase, and we accept major credit cards and other payment methods as listed during checkout. All prices are listed in USD, and we are not responsible for currency conversion fees.
Shipping & Delivery
We offer shipping within the United States with an estimated delivery time of 1 to 3 business days. Shipping times may vary depending on factors outside our control, such as carrier delays or weather conditions. You will receive tracking information once your order has shipped.
Otaku Mayhem is not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier. Please contact the carrier directly if you experience any shipping issues.
Returns & Exchanges
We want you to love your Otaku Mayhem purchase! If you are not satisfied with your product, you may return it within 30 days of receiving your order for a refund or exchange, subject to the following conditions:
- Items must be unworn, unwashed, and in original condition with tags attached.
- Shipping costs for returns are the responsibility of the customer unless the item was defective or damaged upon arrival.
- We reserve the right to refuse returns or exchanges that do not meet our criteria.
Please contact our customer service team at [email protected] for assistance with your return or exchange.
Intellectual Property
All content, including but not limited to designs, logos, text, images, and graphics on the Site, are the exclusive property of Otaku Mayhem or its licensors. Unauthorized use of any of our intellectual property without prior written consent is prohibited.
User-Generated Content
If you submit content to Otaku Mayhem, including reviews, comments, or social media posts, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and distribute this content in connection with the operation of the Site and our business. You are responsible for ensuring that any content you submit does not violate the rights of any third parties.
Limitation of Liability
Otaku Mayhem is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site, the products sold, or any services provided. We make no warranties, express or implied, regarding the Site or our products.
Privacy Policy
Your use of our Site is also governed by our Privacy Policy, which can be found here. Please review it carefully to understand our data collection and usage practices.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of North Carolina.
Contact Information
If you have any questions about these terms, please contact us at [email protected].